Hello, Aline. Could you please introduce yourself briefly? Hello, my name is Aline Verot, and I have been working with JLB since April 2019 as the Supply Chain Manager in the company’s Supply Chain Department. Before that I worked for the Lactalis Group, which I joined in 2002. Could you describe your main duties in the company? As Supply Chain Manager, I optimise and organise the execution of finished product flows to customers. I therefore work as the interface between business and plants, carrying out a number of responsibilities:I manage the forecasts developed in tandem with the business side. I manage JLB service rates in order to measure customer satisfaction by getting order deadlines and quantities right, I work on optimising costs (transportation, inventory, production) and processes, and lastly, I manage orders. What skills do you think are needed for your job? My job requires very cross-disciplinary skills. You have to be rigorous, structured, pragmatic and methodical: simple things are the most effective! But you also have to know how to communicate, give meaning and coordinate information. Sometimes my job requires perseverance and the ability to step back and gain perspective.What do you like most about your job? I love having this interface role. I can be in contact with customers at supply meetings, when working on forecasts, and even occasionally when doing backups with Janys. I enjoy the general atmosphere at JLB. We all help each other out, and there is a good team spirit in this company.

Hello, Floriane. Could you please explain your job to us? Hi. I joined JLB in March 2016 as an R&D Engineer. I have several duties. First off, I develop recipes by choosing the ingredients and the amounts that need to be included to ensure product effectiveness. As regards product flavour, I develop the organoleptic side of formulas. I also source the raw materials and calculate the cost of formulas. I draft the technical data sheets for finished products, including regulatory and nutritional information. I also take care of industrial transposition by creating ERPs and production documents. Lastly, I support the plant during initial production runs and organise substituting raw materials for others if necessary. What skills do you think are necessary for your job? I’d say that my job requires project management skills. A lot of projects are effectively being run at the same time, so you need to be able to organise your time so that you respond to customer, quality and production requirements to the best of your abilities and as quickly as possible. You also need to be familiar with agri-food processes and have the scientific expertise necessary as regards nutrition, microbiology and regulations to ensure that products are legally compliant and safe for your health. Skills in sensory analysis are also needed to develop samples and finished products in line with customer and consumer expectations. At what stage, or stages, of the project are you in contact with the customer? I am in contact with the customer throughout the introduction of the formula via the sales department, which means from the starting brief right through to industrial transposition. I may also get in touch with customers when updating formulas if raw materials are substituted. What do you like most about your job? I love the diversity of the products worked on and developing numerous recipes for the health, wellness and sports markets. It is a dynamic profession that allows people to work in different environments: laboratories, offices and production facilities. At JLB, the team spirit and positive rapport between all employees means that there is a general good mood in the workplace, while still providing our expertise to our customers.

Janys DESCHENAUX, Sales Assistant